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Support

At Teledyne RD Instruments, our service begins with the sale of our products. Our team of trained service engineers is available to assist you, providing you with answers to your questions, and resolutions to any technical difficulties you might encounter.

Please browse our service area for answers to many of your common questions and concerns. If you can't find your answer here, please feel free to contact us. We look forward to serving you!

Experiencing a technical emergency after our regular business hours? You can reach an on call engineer at our emergency customer service number: +1-858-842-2700.

Tell us how we are doing! Fill out a brief survey regarding your New Product / After-market Purchase Experience OR Product Repair Experience and receive a FREE gift!

NEW CUSTOMER LOGIN SYSTEM!
We now have a new and improved customer log in system.

Upon login with your personal login and password, you will be able to directly access and download Firmware, Software and Documentation from our library and look for specific technical information in our Field Service pool of online documents.

If you have not done so already, you’ll need to re-register for a unique user name and password to access our documents/ firmware / software, but you’ll see it’s a small price to pay for this improved interface!

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